My contribution

As a Product Designer, I was responsible for:

User Research & Discovery:
Conducting interviews with sustainability managers and compliance officers to understand their workflow and pain points.
UX & Interaction Design:
Designing a clear and intuitive experience, ensuring users could easily customize, delegate, and track their compliance progress.
Collaboration with Engineers & PMs:
Working closely with Engineering and Product Management to ensure feasibility, define MVP scope, and iterate on early feedback.
Testing & Iteration:
Running usability tests with early adopters, refining the navigation, reporting structure, and customization features based on real-world usage.

Challenges

Tight Timeline for MVP Delivery:
The initial phase had to be delivered within a short window, allowing customers to test the feature early, provide feedback, and plan their compliance roadmap before the regulations took effect.
User Adoption & Unfamiliarity
Many users had no prior experience with ESRS, requiring us to design an intuitive interface and iterate based on user feedback.
Defining Must-Have Features
At the start, some key requirements were unclear, meaning we had to work closely with customers, iterate quickly, and adapt to evolving needs.

Established a scalable framework enabling Because to navigate enterprise-level clients with complex access hierarchies, positioning the company to secure larger corporate partnerships.
Flexibility in feature development is crucial when working with a new, evolving regulatory framework.
Early user engagement helps surface critical gaps and ensures a more intuitive product.
Collaboration between design, engineering, and compliance teams is key to delivering a complex yet user-friendly solution.